Abyss Bloom

Privacy Policy for Abyss Bloom

At Abyss Bloom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the choices you make.

• Personal Identifiable Information: This includes names, email addresses, postal addresses, phone numbers, and payment information (processed by secure third-party payment gateways) when you place an order for bespoke floral arrangements, event floristry, corporate floral subscriptions, unique plant gifts, or workshops.
• Order and Delivery Details: Information necessary to fulfill your orders, including recipient names, addresses, contact numbers, and specific delivery instructions.
• Communication Data: Records of your correspondence with us, including inquiries, feedback, and customer support interactions.
• Workshop Registrations: Details provided when you register for our workshops, which may include dietary restrictions or special requirements to ensure a beneficial experience.
• Usage Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data is primarily needed to maintain the security and operation of our site and for our internal analytics and reporting purposes.

How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our service for the following purposes:

• To process orders and deliver our bespoke floral arrangements, plant gifts, and other products.
• To manage your workshop registrations and participation.
• To communicate with you about your orders, services, and inquiries.
• To improve our website, products, and services, including understanding customer preferences and trends.
• To send you marketing and promotional communications, if you have opted in to receive them, regarding new products, special offers, and upcoming workshops.
• To gather statistical data for analytical purposes to enhance the user experience.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Logistics and Delivery Partners: To ensure the timely and accurate delivery of your floral arrangements and gifts.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights (GDPR & Other Laws)

Depending on the applicable laws, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time where Abyss Bloom relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize the site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our site.

Third-Party Websites

Our service may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: